At Gaia-Our Healer, your satisfaction and well-being are our top priorities. We understand that each wellness journey is unique, and sometimes adjustments may be necessary. Therefore, we have crafted a transparent and customer-friendly Refund Policy to ensure your peace of mind.
Conditions for Refund
You’re eligible for a refund if you meet the following conditions:
Product Quality Concerns
If you receive a product that doesn’t meet our quality standards or if it arrives damaged, please contact us within [number] days of receipt. We will promptly assess the situation and provide a replacement or issue a refund.
Unsatisfactory Experience
We want you to be fully satisfied with your purchase. If, for any reason, our herbal products or wellness education do not meet your expectations, please reach out to us within [number] days. We will work with you to understand your concerns and, if necessary, initiate a refund.
Cancellation of Healing Assistant Services
If you decide to cancel your appointment with our healing assistants, please notify us at least a couple of hours in advance. Refunds for canceled appointments will be subject to our cancellation policy.
Refund Process
To initiate a refund or discuss any concerns, please contact us . Kindly provide relevant details and we will guide you through the process.